Accessibility Statement

1. Our Accessibility Commitment

VUELA works to consider accessibility as part of the design, development, maintenance, and improvement of our website.

Our goal is to provide a website that is understandable, navigable, and usable across a variety of devices, browsers, and assistive technologies.

Because websites and accessibility technologies continue to evolve, accessibility is treated as an ongoing process rather than a one-time project.

2. Accessibility Practices

As part of our ongoing accessibility efforts, we may evaluate and improve areas such as:

• Readable text and content structure
• Heading organization
• Color contrast
• Link and button visibility
• Keyboard navigation
• Alternative text for meaningful images
• Form labels and instructions
• Mobile and responsive layouts
• Page structure and navigation
• Content clarity
• Focus visibility and interactive elements
• Compatibility with commonly used assistive technologies

3. Accessibility Standards

VUELA may use recognized accessibility guidance, including the Web Content Accessibility Guidelines (WCAG), as a reference when evaluating and improving website accessibility.

These guidelines provide recommendations for making digital content more accessible to people with a wide range of disabilities.

Reference to accessibility standards does not mean that every page, feature, or third-party component will conform to every guideline at all times.

4. Ongoing Improvements

Our website changes over time as we add pages, resources, integrations, features, and other content.

As part of that process, we may periodically review the website for accessibility issues and make improvements when practical.

If we identify an accessibility issue, we will make reasonable efforts to evaluate and address it.

5. Third-Party Content and Technology

Some parts of the VUELA website may rely on content, applications, widgets, forms, scheduling systems, payment tools, embedded media, or other technologies provided by third parties.

Because these services are developed and controlled by other companies, VUELA may not have complete control over their accessibility.

We encourage third-party technology providers to offer accessible experiences and may evaluate alternatives when significant accessibility issues affect important website functionality.

6. Browsers and Devices

The VUELA website is designed to work across modern web browsers and common desktop, tablet, and mobile devices.

Website appearance and functionality may vary depending on the browser, device, operating system, accessibility settings, extensions, or assistive technology being used.

Using a current version of your browser or assistive technology may provide the best available experience.

7. Alternative Ways to Access Information

If you experience difficulty accessing information or completing an action on our website, please contact VUELA.

When reasonably possible, we will work with you to provide the requested information, communication, or service through an alternative method.

8. Accessibility Feedback

We welcome feedback about accessibility issues on the VUELA website.

If you encounter a barrier, it is helpful to provide information such as:

• The page or feature you were trying to access
• A description of the problem
• The device or browser you were using, if known
• The assistive technology you were using, if applicable
• The best way for us to contact you

This information can help us understand and evaluate the issue.

9. Changes to This Accessibility Statement

We may update this Accessibility Statement as our website, accessibility practices, technology, or applicable requirements change.

When material changes are made, we will update the Last Updated date displayed at the top of this page.